Contact & Support

Who builds Karo

Roman Kabanov - Architect & Revit API Developer

I am a practicing architect with a Master’s degree in architecture from VILNIUS TECH and Bauhaus-Universität Weimar. As a lead architect I have taken industrial, logistics and education buildings from concept through permit and construction documentation in Revit - more than 500,000 m² in total, including schools, a kindergarten, a manufacturing plant and large warehouse parks.

The Karo plugins came out of that work. Elements that vanish from a view for no visible reason, consultant links that change without notice, exploded DWGs and unpinned grids that break a shared model, flashings that take days to draw by hand - each tool started as a fix for one of these problems on a live project, was used by my team first, and only then became a product.

That is also why support goes straight to me: I know the Revit workflows behind every feature and can usually tell from a short description where a problem comes from.

• Karo.WhatsChanged - Linked model change tracking
• Karo.ModelGuard - Model integrity & error prevention
• Karo.Segments - Parametric flashing modeling
• Karo.WhyHidden - Hidden element troubleshooting

What to contact us about

Installation & licensing

Trial activation, moving a license to a new workstation, offline activation, or an installer that does not show up in the Revit ribbon.

Team pilots & IT security review

A pilot for a project team, deployment on network shares, or questions from IT about what the plugins read and store. Everything runs locally; no model data leaves the workstation.

Bug reports

Include your Revit version and build, the plugin version, what you did right before the problem, and the plugin log if one was written. A small sample model helps a lot when the issue is geometry related.

Feature requests

Describe the task you are trying to finish in Revit and where the current workflow slows you down. Most Karo features started this way.

Write to support@karomodum.com or message @krillian on Telegram. Before writing, the troubleshooting guides and plugin handbooks may already have the answer.

Support FAQ